Frequently Asked Q's

Puzzle Rooms are what we create at Trapped! They are immersive escape rooms containing hidden clues and puzzles to solve. The end goal is to figure out the mystery and escape from the room. We love to design them, and we think you’ll love playing them!

We strongly recommend playing with a group of at least 4 people. The puzzles are meant to be quite challenging, and with only 2 or 3 people, it is very difficult to successfully complete the rooms. If the room isn’t booked completely, you may be paired with other participants who want to play at the same time slot. To make sure only your group is playing, simply purchase all 8 tickets for the room 

Tickets are $26 for our hour long experiences. We offer a 20% discount on groups of 20 or more. Call for details.

Our North Loop location has a parking lot across the street, as well as metered street parking that’s free after 6 pm Monday-Friday and weekends. Click here for more information. 

Our St Paul location has free and plentiful parking options on Snelling and surrounding side streets.

 

We sure do! Take a look at our Booking Page, there is a button at the top to purchase gift vouchers.

For larger groups we can run multiple rooms simultaneously. Our Saint Paul location can handle 30 at once. Our North Loop location can handle 40 players at once. For large group booking please get in touch with us directly! 

Our experiences last for 1 hour. Please arrive at least 15 minutes early for briefing and orientation.

I guess you’ll have to stay there! JK, we’ll let you out after the hour is up, and we’ll show you what you needed to do to escape as well (if we’re feeling generous…)

Participants 12 and under must be accompanied by at least one adult in our hour long experiences. Anyone under the age of 18 will need waivers signed by their parents/guardians. The majority of our puzzles are designed with adults in mind but kids are still able to contribute. 

We are excited to have a difficulty variant for the Video Game Mayhem experience designed specifically for younger players!

Your final score is the time it takes to complete a room, if you manage to do so, with modifiers for any hints your team used. Each hints will add an additional 2 minutes to your final score. For instance, if you finished in 57:12.05 and used 6 clues your final score would be 57:12.05 + 12 minutes = 1:09:12.05
Due to the popularity of our rooms we do not offer refunds and may or may not be able to reschedule depending on availability.
Yes! Give us a call- we can check availability and book over a month out over the phone.
Groupon and other such services are a bit rough on small businesses. We are proud to be the most affordable room in the Twin Cities.

If you’d like to request a donation, check out this page. There you can find information about what organizations are eligible for donations and our Donation Request Form.